5

I was the roommate of one of managers there. I have used them for several car repairs, and I even price-compared a couple of those despite the fact that I really trust said manager to be a fair and conscientious person who practices fair and conscientious business practices. In the work I have had them do for me they have done good work. And, as of December 2016, they have free snacks out at the service counter. I love free snacks!

5

I have been a long time customer of Agens and they have always taken excellent care of me and my vehicles. They are honest and will only do what is necessary to get your car up and running. It his is the shop you would send your mom or daughter to and not worry that they will be taken care of fairly! I would highly recommend them!!

5

Love this shop. Honest, friendly people, and work fast. I can always depend on them to fix my truck.

5

I've been going to Agen's for over 15 years. They have taken good care of all of our vehicles, both domestic and foreign. I've always appreciated their honesty.

5

These guys did a good job at a good price swapping my tires out. Also, I love that they have snacks. Maybe I'm just a sucker for snacks, but I keep going back to these guys. Also, their manager is a close friend of mine. Great dude. I love working with Jered and knowing he spells his name weird, and that he is an exceptionally honest person, especially since I'm always afraid car service pros will shaft me because I don't know much about cars.

5

Friendly, helpful, great location with superior service!

5

There have been 2 times that I showed up and my car was not out as requested. The first time you were open so no big deal but I did emphasize that it had better not happen again. The very next week that I came to pick it up it was not out and you were closed. I had to spend a lot of money on cabs and couldn't do a lot of the things that I needed to do. I was told that everything was marked on the card correctly about when to have the car out but it just was not done. Something needs to be put in place to ensure that this does not happen again. I can not afford to not be able to use my vehicle when I need to. Especially when I am paying 130$ a month to park it and have it ready for me when I need it. Every time I come to pick up my car now I have anxiety about whether or not it will be outside for me.

-1

- Agen's Automotive
5

The only times I have ever worked with any one else besides Agen's has been an absolute disaster. Agen's is the best in Anchorage and where I send all my friends. They always get me in quickly, quickly let me know the issues, and let me know my options. They never charge me for things I don't need and are always willing to help find a solution. Thanks Agen's!

5

Received a firm estimate with options. Work done in time promised.

5

Upfront and courteous. That's all you need in a shop.