Doug - Technician
I was born in Iowa, but have lived in Alaska since 1976. In my off time instead of working on cars, I work on race cars. Working on race cars was what got me into working as a mechanic in the first place. I started working on cars when I was 12 years old and have ever since. I currently race at Alaska Raceway Park and Las Vegas Motor Speedway. I like the challenge of doing something better than everyone else, so my constant goal is to make sure my race car runs better than anyone else’s. Which means I usually treat my customers vehicles with the same pride I treat my racecar. I love being a mechanic for that feeling of accomplishment and satisfaction, just like the feeling I get when I win a race.
Experience: I have been working for Agen’s since 1990. I have been working on vehicles since I was 12 years old. I went to school at the Phoenix Institute of Technology for Automotive Repair. With racing I have worked on numerous types of racecars including dragsters as well as dirt and oval. I have won 8 championships at various race tracks throughout my racing career. I have been ASE Master certified since I was 20 years old, and still continue my training through NAPA with their Autotech training program.
Madison - Service Manager
I was born and raised in Anchorage, AK and have lived here all my life. I have been with Agen’s since 2015. In my off time I love to edit graphics, photos, videos, pretty much anything I can record or take a picture of I end up editing. My job at Agen’s is customer service, and making sure you as our customer understand the value of the services we provide. Coming from a background of limited vehicle knowledge, I understand what it is like to be the customer on the other side of the counter with little to no knowledge about vehicles. Now I am determined to spread the knowledge I have acquired in my experience/training to you, our customer, so you can make decisions to better extend the life, safety, and performance of your vehicles.
Experience: I have been with Agen’s since 2015. Although this is my first job in the Automotive industry I quickly adapted to the profession and what it requires. I am a high school graduate. I stay current on the Automotive industry and attend any and all classes/training available to me through Napa. You don’t need to be an expert to be a service consultant, all you need is a good heart, a good technician, and a relatable understanding to the everyday life and needs of a customer, all of which I proudly provide.
Steve - Technician
I was born in Washington, but have been in Alaska for 42 years, most of my life. I have been with Agen’s since 2008, and love being a mechanic because I am always learning and fixing challenging issues. For me it’s about the mystery and finding those oddball problems with your vehicle as well as the common ones. In my off time I love fishing, camping, and riding dirt bikes all while spending time with family.
Experience: I have been a mechanic since I was 20 years old. I have been an ASE Certified Master Technician since I was 27 years old. I have plenty of expertise in the Automotive Industry with over 30 years of experience. I was 2017 ASE technician of the year. I still continue my training through NAPA, especially with all the new changes being added to vehicles every year.
Steve-O - Technician
I was born in Canada and moved to Alaska at 5 years old. In my off time I am very active and enjoy dirt biking, snow machining, hunting, restoring old cars, and playing hockey. I love being a mechanic because when you fix something that was previously broken and hard to fix it gives me a sense of accomplishment; a job well done. I feel like I don’t work a day in my life when I’m fixing cars, and that’s how it should be.
Experience: I have over 30 years of experience when it comes to working on vehicles. I have been ASE certified for over 25 years. I attend any and all Napa Autotech classes to stay up to date with the latest on vehicles.