Well. I'm not REALLY The customer. My brother is. But I've dealt with them a lot dropping off and picking up his car. He lives out of state And stores/maintains his car here. It's first class service. Mind you. They wont kiss your ass or give you the kid glove treatment. They've been around for a long time and don't need another problem customer. They're old school, blunt, up front, but fair and reasonable. I particularly like their communication. They aren't large. They aren't the biggest. But what they do , they do well. If you're a sloper Or keep a car in Ak for seasonal use , it's a convenient place to store/maintain your car. My brother had stored a car here for 15+ years I've enjoyed being the intermediary. Comment from Doug S. of Agen's Automotive Business Owner 5/7/2018Hello, Loren! Thank you so much for taking the time to leave us this review! It's true, we have been in this business for a long time, and we understand that telling our customers exactly what is going on with their vehicle and being up front about it is the way to go. We are always available to answer any and all questions you may have on your repairs and help in any way we can to get you back on the road safely. We appreciate your business and kind words, and look forward to seeing you and your brother next time! Read more